Polityka prywatności

Cenimy Twoją prywatność.

1./    Who is responsible for data processing and who can I contact?

Our responsible person is:

Name:             International Freightbridge (Deutschland) GmbH, represented by Knut Dreyer

Address:         Pacific Haus, Holzdamm 28-32, 20099 Hamburg

Phone:            +49 40 3749580

e-mail:            info@ifbhamburg.de

Our data protection officer is:

Name:             LAWSOC GmbH, Dr Peter Trinks

Address:         Admiralitätstraße 58, 20459 Hamburg,

Phone:            +49 40 52479864

E-mail:            info@lawsoc.de


2./    What do we process your data for and on what legal basis / Can you refuse the collection?

Our website collects a range of data and information every time you or an automated system accesses it:


For the fulfilment of contractual obligations / on the basis of consent For the fulfilment of contractual obligations / on the basis of consent (Art. 6 (1) a, b GDPR)

We use personal data (e.g. name, address, email address, telephone number, nationality, gender, company name, legitimisation data, tax ID if applicable, customer number, SCHUFA score, Coface score) that you voluntarily provide to us in connection with the conclusion of a contract or the initiation of the conclusion of a contract (e.g. via email) on the basis of the associated consent (Art. 6 para. 1 a GDPR). This data is then processed by us in accordance with the statutory provisions (e.g. the BDSG, the TMG and the GDPR). Which personal data is transmitted to the data controller is determined by the respective input mask used for registration or contact or by your decision as to which information you wish to provide us with. The details marked with "*" in our offer form are mandatory in order to be able to address you in a personalised manner (name) and answer your questions (email).

Which personal data is transmitted to the data controller is determined by our questions or your autonomous decision as to which information you wish to provide us with.

We process the data required for the fulfilment of a contract or for the implementation of pre-contractual measures (e.g. to answer your questions about the product or a service) (Art. 6 para. 1 b GDPR).

Without the provision of personal data, we cannot fulfil our obligations (e.g. invoicing, the provision of our services, the assertion of claims, correspondence with you).



As part of the balancing of interests (Art. 6 para. 1 f GDPR)

Where necessary, we process your data beyond the actual fulfilment of the contract to protect our legitimate interests or those of third parties (e.g.):

  • Consultation of and data exchange with credit agencies (e.g. SCHUFA) to determine creditworthiness or default risks and the need for a seizure protection account or basic account;

  • Examination and optimisation of procedures for needs analysis and direct customer contact;

  • Assertion of claims and defence in legal disputes;

  • Address checks, detection of typing errors;

  • Ensuring the IT security and IT operations of our company;

  • Prevention and investigation of criminal offences;

  • Video surveillance is used to collect evidence in the event of criminal offences or to prove transactions and deposits, e.g. at ATMs. They therefore serve to protect customers and employees as well as to exercise domiciliary rights;

  • Measures for building and plant security (e.g. access controls).

The processing is necessary to safeguard our legitimate interests (pursuant to Article 6 (1) f GDPR) and is justified by a balancing of interests in our favour. We will only use your data to advertise our services if you have initially consented to this (Art. 6 para. 1 a GDPR) and your consent has not been withdrawn.

Without the use of this data, we cannot send you any direct advertising. We only use your data for direct advertising for our services if you have initially consented to this (Art. 6 para. 1 a GDPR) and your consent has not been revoked. We also ensure that the communication channels selected for advertising (e.g. post, email) cause the least possible disruption for you.


3./    Who works with the data?


The personal data is used exclusively by the departments involved in processing the contract.


Processors engaged by us (Art. 28 GDPR, basis for this: Art. 6 para. 1 a and b GDPR) may also receive data for these purposes. These are companies in the categories of IT services, logistics, printing services, telecommunications, legal and tax advice, debt collection. We only store the data received on our in-house servers.


4./    How long will your data be stored?


If necessary, we process and store your personal data only for the period of time required to achieve the purpose of storage or if this has been provided for by the European legislator or another legislator in laws or regulations to which the controller is subject. We are subject to various statutory retention and documentation obligations arising from the German Commercial Code (HGB), the German Fiscal Code (AO), the German Banking Act (KWG) and the German Money Laundering Act (GwG), among others. Section 147 AO, for example, stipulates a retention obligation of up to ten years. Data from credit checks is generally deleted one (1) year after the data is collected. 


If you have given your consent to the processing of personal data (Art. 6 para. 1 a GDPR), we will delete this data at the latest as soon as you withdraw your consent and insofar as there is no other legal basis for the processing.


If the storage purpose no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions, provided that it is no longer required for contract fulfilment or contract initiation.


5./    Is there automated processing?

We do not make any decisions within the meaning of Art. 22 GDPR that are based solely on automated processing - including profiling - and/or have legal effect on you or significantly affect you in a similar manner. If we use these procedures in individual cases, we will inform you of this separately if this is required by law.


6./    What data protection rights do you have?

You have the right of access under Art. 15 GDPR, the right to rectification under Art. 16 GDPR, the right to erasure under Art. 17 GDPR, the right to restriction of processing under Art. 18 GDPR, the right to data portability under Art. 20 GDPR and the right to object to the processing of your data under Art. 21 GDPR. You also have the right to be informed in accordance with Art. 19 GDPR if you have exercised your right to rectification, erasure or restriction of processing. Consent to the processing of data can be revoked at any time (Art. 7 GDPR).

In addition, you have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR), see section 7./.

The cancellation / your request should be sent to:

Name:             International Freightbridge (Deutschland) GmbH, represented by Knut Dreyer

Address:         Pacific Haus, Holzdamm 28-32, 20099 Hamburg

Phone:            +49 40 3749580

e-mail:            info@ifbhamburg.de

Alternatively, you can also contact our data protection officer directly.


7./    Right of appeal

You have the right to lodge a complaint with a supervisory authority, in particular in the country in which you are currently resident or where your place of work is located or in the place where an alleged infringement has been committed, if you believe that the processing of personal data concerning you is in breach of the GDPR.

The competent supervisory authority for Hamburg is

The Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Straße 22, 20495 Hamburg

Phone: (040) 4 28 54 - 40 40

E-mail: mailbox@datenschutz.hamburg.de


8./    Data protection for applications and in the application process

We collect and process the personal data of applicants for the purpose of handling the application process (Art. 6 para. 1 a and b GDPR). Processing may also be carried out electronically. This is particularly the case if an applicant sends the relevant application documents to the controller by electronic means, for example by email or via a web form on the website. We cannot process the application without collecting the data. If you enter into an employment relationship with us, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If no employment contract is concluded with the applicant, the application documents will be automatically deleted two (2) months after notification of the rejection decision, unless deletion conflicts with any other legitimate interests of the controller. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).


9./    Youtube

Our website uses the plugin ("YouTube plugin") from YouTube, which is operated by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you access a page on our website that contains such a YouTube plugin, your browser establishes a direct connection to the YouTube servers. The content of the YouTube plugin is transmitted by YouTube directly to your browser and integrated into the page. This tells YouTube which specific page of our website you have visited, even if you do not have a YouTube profile or are not currently logged in to YouTube. This information (including your IP address) is transmitted directly from your browser to a YouTube server in the USA and stored there. If you are logged in to YouTube, YouTube can directly associate your visit to our website with your account. If you are also logged into your YouTube account, you would enable YouTube to assign your surfing behaviour directly to your personal profile.

Further information on the collection and use of your data by YouTube can be found in the privacy policy at https://policies.google.com/privacy?hl=de&gl=de. If you are a YouTube member and do not want YouTube to collect data about you via our website and link it to your membership data stored on YouTube, you must log out of YouTube before visiting our website. The data is processed to protect our legitimate interest in the optimisation and economic operation of our website (Art. 6 para. 1 f GDPR).


10./            Social Networks

We link to the following social networks on our website:

  • Facebook

  • LinkedIn

  • Youtube

After clicking on the corresponding logo (link), you will be redirected to the website of the respective provider. After forwarding, user information is transferred to the respective provider. You can view the data protection provisions of the providers of these websites directly there. We have no influence on this.

11./            Newsletter

You have the option of subscribing to our newsletter. With this newsletter we inform you continuously about our offers. To receive our newsletter, you need a valid e-mail address. We need your name to address you personally and your e-mail address. We will check the e-mail address entered to ensure that you are actually the owner of the e-mail address provided or that the owner is authorised to receive the newsletter. For this purpose, after entering the e-mail address and confirming that you have read our privacy policy, you will receive a separate e-mail asking you to use the link contained therein and confirm your registration (double opt-in). When you register for our newsletter, we will save your IP address and the date and time of your registration. This serves as a safeguard on our part in the event that a third party misuses your e-mail address and subscribes to our newsletter without your knowledge. Your data will not be passed on to third parties. The data collected in this way will also not be synchronised. The data is collected on the basis of your consent (Art. 6 para. 1 a GDPR, §§ 7 para. 2 no. 3, para. UWG). You can unsubscribe from the newsletter at any time and revoke your consent. Details on this can be found in the confirmation email and in each individual newsletter.

We use the software of Sendinblue GmbH to send the newsletter. Further information and the privacy policy of Sendinblue GmbH can be found at: https://www.brevo.com/de/features/data-security/.

12./            Encryption

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can recognise whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the upper status bar of your browser and by the fact that "https://" is displayed in the address line of your browser.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.


GDPR - General Data Protection Regulation

BDSG - Federal Data Protection Act

TMG - Telemedia Act

MLA - Money Laundering Act

HGB - Commercial Code

KWG - Banking Act

AO - Fiscal Code


UWG - Law against unfair competition